Terms & Conditions

Terms & Conditions

Effective Date: 01 June 2026

Welcome to the website of Laramie Technology Group (a legally assumed name of The Arbitrary Group, LLC) (hereafter “Laramie Technology Group”, "LTG," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your use of our website located at LaramieTechnology.com (the "Site") and your general engagement with LTG. By accessing or using the Site, you agree to be bound by these Terms.

Note: These Terms govern use of our website and general business dealings with LTG. Specific services — including managed IT, co-managed IT, VoIP, and technology compliance services — are governed by a separate, signed Service Agreement or Statement of Work ("Service Agreement") between LTG and the client. In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement controls.

1. Who We Are

The Arbitrary Group, LLC, dba Laramie Technology Group, is a limited liability company organized under the laws of the State of Tennessee, providing managed and co-managed IT services, VoIP service marketing and management, and technology compliance services to businesses primarily in the Tennessee market.

Questions about these Terms can be directed to: howdy [at] laramietechnology.com

2. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

Use the Site in any way that violates applicable federal, state, or local law

Attempt to gain unauthorized access to the Site, our systems, or any related network

Introduce viruses, malware, or other harmful code through the Site

Scrape, harvest, or otherwise extract data from the Site without our written permission

Misrepresent your identity or affiliation when contacting us through the Site

3. Services

General descriptions of our services on this Site are for informational purposes only and do not constitute an offer or guarantee of specific service terms, pricing, or outcomes. Actual services, pricing, scope, and service levels are defined exclusively in a signed Service Agreement.

4. Requesting a Quote or Consultation

If you submit a request for a quote or consultation through the Site, you agree to provide accurate and current information. Submitting a request does not create a client relationship or any binding obligation on either party until a Service Agreement is signed by both parties.

5. Intellectual Property

All content on the Site — including text, graphics, logos, and other materials — is the property of The Arbitrary Group, LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

Any tools, scripts, documentation, configurations, or methodologies developed by LTG in the course of providing services remain the intellectual property of LTG unless otherwise stated in a signed Service Agreement.

6. Disclaimers

The Site and its content are provided "as is" without warranties of any kind, express or implied. LTG does not warrant that the Site will be uninterrupted, error-free, or secure.

General information provided on the Site about cybersecurity, HIPAA, or other compliance topics is for informational purposes only and does not constitute legal, financial, or compliance advice. You should consult qualified professionals regarding your specific compliance obligations.

7. Limitation of Liability

To the fullest extent permitted by law, LTG, and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site.

For any claim arising from services actually rendered under a signed Service Agreement, LTG's total liability shall be limited as set forth in that Service Agreement, but in no event shall exceed the total fees paid by the client to LTG in the ninety (90) days preceding the event giving rise to the claim, except where a signed Service Agreement expressly states otherwise.

8. Indemnification

You agree to indemnify and hold harmless LTG, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your misuse of the Site or violation of these Terms.

9. Third-Party Links

The Site may contain links to third-party websites. LTG is not responsible for the content, privacy practices, security, or accuracy of any third-party sites.

10. Termination

LTG reserves the right to restrict or terminate your access to the Site at any time, for any reason, without notice. Termination of any ongoing service relationship is governed by the applicable Service Agreement.

11. SMS/Text Messaging Program

If you opt in to receive text messages from LTG (e.g., by providing your mobile number through a form on the Site or verbally requesting to be added), the following applies:

Types of messages. By opting in, you may receive text messages related to: appointment reminders and scheduling, quote or consultation follow-ups, service updates and notifications, and general marketing/promotional messages about LTG's services.

Message frequency. Message frequency may vary. You can generally expect to receive up to 4 messages per month, though frequency may be higher during active onboarding, scheduling, or promotional periods.

Message and data rates. Message and data rates may apply. Charges may be imposed by your wireless carrier depending on your plan.

Opt-out instructions. You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you send "STOP," we will send you a one-time confirmation message, and you will no longer receive text messages from us unless you opt back in.

Help. For help at any time, reply HELP to any message, or contact us directly at 931-389-8324 or howdy [at] laramietechnology.com.

Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.

Privacy. Your mobile information will not be shared with third parties or affiliates for their marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted at all times. See our Privacy Policy for more information on how we handle your information.

Consent is not a condition of purchase. Opting in to receive text messages is not required to purchase or receive any goods or services from LTG.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration, conducted in Tennessee. Each party shall bear its own costs of arbitration except as otherwise awarded by the arbitrator. This arbitration clause does not apply to disputes governed by a separate Service Agreement that specifies a different dispute resolution process.

13. Changes to These Terms

We may update these Terms from time to time. The "Effective Date" at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

The Arbitrary Group, LLC dba Laramie Technology Group, howdy [at] laramietechnology.com, 931-389-8324